Coming from small town, rural Ohio (think corn fields and Amish buggies; yes, they really exist), I had always dreamed of moving to a bigger city and discovering the kind of life I saw portrayed on various TV shows growing up. That being said, my husband, also from small town Ohio, had never lived outside of small town Ohio. Making the move to San Antonio was a tough decision, as our entire families were based in Ohio, and we were moving over 1,350 miles away, which was unheard of in both of our families. The appeal of Rackspace, though, solidified our decision that we needed a change, and it was only for Rackspace that we were willing to uproot our entire life as we knew it.
Rackspace promoted the value of “treating each other like friends and family” and really working as teams to accomplish tasks throughout the entire interview process. I immediately felt this vibe when I arrived for my face-to-face interview with the recruiting team. Random people said hello as I walked through the building, the panel was open to questions and feedback, and the overall interview experience, though challenging, was a great experience. This was the first time that I truly felt that maybe this core values thing was the real deal with Rackspace and not just a bunch of corporate marketing, and I truly think that it is something that can only be explained so much until candidates need to really just experience it. Being brought in for a face-to-face interview changes everything.
My first few weeks at Rackspace were quite the blur of getting lost, trying to memorize so many new faces and a lot of celebrations. I’ve been here about 6 months now, and I still feel like I find a new area, conference room or ping pong table every other day, and I am definitely still meeting multiple new people every day. I’m sure that will be the case for quite some time, as Rackspace continues to expand at incredible rates. Through all of this, I feel that I’ve been incredibly blessed with the giant group of people here who are my co-workers. Just about half of Rackspace’s current employees relocated from somewhere outside of San Antonio; we know what it is like to be new to the area, to be new to the company and to feel entirely scared out of your mind.
Friends and family at Rackspace isn’t just a core value or saying; it is a lifestyle. I’ve had dinner with co-workers, cook-outs after work, purchased concert tickets and found plenty of great places to eat due to co-workers suggestions, received a welcome basket from the company and have been given plenty of advice on how to deal with being home sick (video calls work wonders!). There are forums and groups in which new employees are encouraged to become involved, and they are genuinely an instant family.
In the six months I’ve been a Racker, I’ve yet to see a request for help go unnoticed. Someone in the company is always there, and usually, it’s quite a few people, not just one. As it turns out, when employees are fanatical about support, it doesn’t just apply to our customers.Category: Rackers Tags: Core Values, Culture, Life at Rackspace, Relocating