It’s a pretty common thing for me to hear stories of Rackers taking care of each other. In my role as Employment Branding Specialist, I spend a lot of time with happy, successful employees learning what makes them tick: what they value, what upsets them and what they believe makes this place special. Even though I’m used to hearing about people going “above and beyond,” I got blown away by this one.
A couple of weeks ago I heard a story that was something extraordinary. Posted below, in its entirety, it’s a message from Derek Remund that he wrote and sent out to every Racker in the US:
As many of you know, two weeks ago today my wife and I had to evacuate our apartment at 5:30AM due to a fire in the unit below. That fire eventually destroyed the entire building, leaving us and three other families without homes or possessions. Investigators have now determined that the cause of the fire was arson. Our place was on the top floor: http://c334921.r21.cf1.rackcdn.com/apt-rear.JPG
Since that day, it feels like we’ve been swept along by an overpowering current. It seems like it’s only been maybe five days tops, rather than fourteen. So much has changed since then, and we as a family have so much to be thankful for.
Ever since I started here two and half years ago, I’ve known that Rackspace is someplace special. Now I know that beyond that, it’s the Rackers that make it special. The caring, concern, and support Jessica and I have received from you all in these last two weeks is incredible. Honestly, trying to take stock of it brings tears to my eyes every time.
I originally began to list out many individuals and groups for “thank yous” in this email, but to be honest there are so many of you that I don’t think I could do it justice. To each of you, please know that you have our deepest thanks.
The donations of food, clothes, household goods, gift cards, etc. made all the difference for us while trying to recover from the fire. They’ve allowed us to focus on finding a new home, consolidating what little we had left, and solving the thousands of little problems that cropped up when we suddenly found ourselves without any of the things we took for granted. Without them, much of our energy would have been spent just figuring out the day-to-day.
Also, a big thank you to my leadership for all contacting me to tell me to take all the time I needed to sort things out. Having these two weeks meant that my wife didn’t have to go it alone when figuring out where and how to live.
Finally, a special thank you from our dog, Charlie. The food, treats, toys, and doggie beds have helped him settle into the succession of new homes we’ve had since April 4th (my in-laws’’, two hotels, a temporary furnished commercial apartment, and finally our new home). Charlie is very thankful:http://c334921.r21.cf1.rackcdn.com/charlie.JPG
I’m back in the office now, and I hope to be here around 80% of the time over the next month or so while we work on setting up our new home. Those of you who work with me, just let me know if you need anything.
Thank you all so much,
Derek and Jessica RemundCategory: Core Values Tags: Friends and Family, Rackers