Tom Mitchell joined Rackspace in 2008 as a Support Specialist for Mailtrust. Since that time, Tom has served in a variety of roles that have led to his current position as a Technical Coach on the Cloud Apps support team. Before joining Rackspace, Tom had no real-world technical experience. In fact, his previous positions ranged from smoothie maker to zamboni operator. Tom frequently shares his career history with new hires as they embark on learning technical skills for the first time.
In his spare time, Tom dedicates to perfecting his hockey skills... Yes, believe it or not, we have hockey in San Antonio. Tom's commitment to physical fitness has earned him the nickname of "Muscle" around the office.
Recent posts by Tom Mitchell:
by Tom Mitchell on June 6, 2011
I find it a little ironic that a good portion of my job is dedicated to training my peers. First … Read More »
by Tom Mitchell on May 11, 2011
Back in the day, I doubt you would have guessed that I would go on to work for some tech … Read More »